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MGM to outsource parking services

Discussion in 'The Strip Hotels & Casinos' started by VEGASBJ, Feb 3, 2016.

  1. VEGASBJ

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    Ok, by now we have all heard of the MGM corporate plans to start charging for parking. Well, this news just hit stating that MGM now plans to outsource their valet and parking services to an outside agency. Current valet employees will transfer to becoming employees of the new parking vendor.

    news story here courtesy of the LVRJ:
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  2. Rob

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    I feel bad for the valet guys. Nobody will tip when you have to pay to valet.
     
  3. Krh2o

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    You think people won't tip? Out where I live nowhere gets free valet parking and valets still get tipped.

    They might get tipped a little less, especially from the guys that aren't always in and out of the lot. I think the people that drop off the car when they check in and pick up car when they check out tip more especially on a free valet.
     
  4. shifter

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    I think people will still tip, but just less. if the valet fee is $7, say, you might give them a $10 and call it good. but if it were free, you might throw them a $5 or even a $10 anyway.

    however, there is something to be said with people valuing a paid service more than a free one. if you're already getting money out of your pocket to pay the parking fee, you might be more likely to throw something extra. whereas people who know the valet is free are more likely to stiff the guy entirely.
     
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  5. reverted

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    Hard to say how this is going to play out for the valet guys. I know a lot of people (myself included especially if they take too long to get my car) who won't tip the guys (or tip less than usual) if there already is a parking fee involved. The rationale being 'I'm already paying $ for them to park the car. Why add onto my expenses?'

    Shrug, it's the frugal guy in me.
     
  6. Rob

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    I do see your points. To be honest I am a local so having to pay to park anywhere means I will not visit.
    Call me cheap or whatever but I should not have to. As a local I should be invited in if they want me to visit
    multiple times a year. For now I do have the monorail option if I have to visit a MGM place. Locals get $1 each way
    once per day.
     
  7. RockyBalboa

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    This is one of the tone deaf things I was referring to in my PGP post

    You take something that has been free forever and charge for it. Just like the resort fees. And checked bag fees. And extra leg room seats. And drinks on the plane to Vegas.

    So by the time your guest has dropped their bags onto the floor of their room they have been getting nickeled and dimed from the time they left their houses that morning.

    Perception. It plays a huuuuuge role in everything.

    I completely understand making money. I stare at P&L's every month and wonder how to get this line item up or reduce that one. So if you want to charge for parking and resort fees then it needs to be included in the nightly room rate. If they went up $40 per night sure people will gripe but not as much as when they feel they're getting pick pocketed.
     
  8. shifter

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    that's certainly an interesting idea. but what happens when you're searching for rooms on a travel site and you see a bunch of hotels at $X and one at $X+40? most people aren't savvy enough to know that you have to pay separately for a bunch of other stuff at the cheaper place.

    it's also just a factor of human nature. we focus on what's in front of us. so by spreading out the money spent into smaller chunks rather than paying for everything up front, people often don't realize how much they're actually spending.

    I've done the same thing at the tables. lose a few k here and a few more k over there and some more over there and next thing you know I dropped 30k and didn't even realize it.
     
  9. RockyBalboa

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    Agree with you - and therein lies the problem - how to not be beaten by competition on the booking sites. The only way is to make them be displayed like with airlines. It has to be regulated where full disclosure is presented upon searching and not buried in fine print.

    This also places undue pressure on your front line employees. How many TRs and comments have we read where people have arguments with the front desk because such and such wasn't disclosed or they didn't read the fine print. The trickle down effect of this helps check in and check out because you're not having someone holding up the line disputing fees.

    Spreading charges out does have that psychological effect of making you believe you're not spending as much. On our first couple trips we used taxis a lot and at the end of the day when you realize you spent $150 on cabs it opens your eyes. But when spending $20 here and there it didn't seem as much.

    So I wish they'd just roll everything together and call it a day and if it needs to be forced by regulations so be it.

    Because you're right - most people aren't going to be savvy enough to separate. Which often makes me wonder if their heads are buried in the sand when they travel to any other big city and get hit with much higher parking fees. I've had to spend $50 a night in San Antonio of all places.
     
  10. Dreamsh!t

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    Never been a big fan of the MGM props, and this is just another reason to stay away.

    Sure, I'll still bite the bullet if the women want to go there, as this is just another hidden cost in the price to get laid, but for me and my regular gambling degens we will not be pulling in their lots to gamble only.
     

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